Refund policy

📩 RETURN & REFUND POLICY

We want you to love your sei-u wristband. If something’s not right, we’re here to help!

🔁 Returns
We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and include all original packaging.

🎨 Exchanges
Need a different style? We offer free exchanges within 14 days—just contact us and we’ll sort it out!

💥 Defective or Damaged Items
If your item arrives defective or damaged, please contact us within 7 days of delivery for a full refund or replacement.

📬 How to Start a Return
Email us at hello@sei-u.com with your order number and reason for return. We’ll reply with return instructions.

🚚 Shipping Costs
Shipping fees are non-refundable unless the item is defective. Customers are responsible for return shipping unless otherwise specified.

❓ Questions?
Reach out anytime at hello@sei-u.com — we’re here to help.